Shipping & returns

Two shipping options are offered for merchandise delivery: 
 
Order Weight Standard Shipping Store Pickup*
Up To 24lbs $25 FREE
24lbs - 50lbs $45 FREE
 
Our shipping for bikes is as follows:
 
Order Weight Standard Shipping Store Pickup*
Smaller bikes $75 FREE
Heavier bikes $100 FREE
 
 
*Note: Orders usually ship one to two business day after being placed. Please note that some items may be subject to additional shipping and handling charges because of size or weight. Sorry, but we do not ship outside of the Continental U.S.
 
*Shipping for particular newer models of bikes are prohibited by our vendors, so these will be pickup only. If you have questions on a particular bike, please feel free to contact us.

*Our preferred method of shipping is UPS and then for smaller items it will be USPS.

Please note: We require a photo id for orders over $100 to confirm your identity. Thank you for your understanding.

 

Return Policy

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)

Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or email.